Overview
Keep your website healthy after launch
A website is not finished on launch day. Software needs updating, backups need checking and small problems are much easier to fix before they become big ones.
We look after the technical side of your website — on hosting we manage or on your existing hosting account — and keep you informed about what we have done.
Challenges
Problems we help solve
Updates left undone
WordPress core, themes and plugins are out of date because nobody owns the task.
No tested backups
Backups exist in theory, but nobody has confirmed they can be restored.
Slow loading
Performance has drifted over time as content and plugins were added.
No one to call
When something breaks, there is no clear person responsible for fixing it.
Scope
What the service can include
Every engagement is scoped to your needs. Typical elements include:
- Managed hosting hosting setup or management, SSL certificates and domain/DNS guidance.
- Software updates scheduled core, theme and plugin updates, tested for issues.
- Backups regular automated backups stored off-site, with restore checks.
- Security monitoring malware scanning, login protection and security hardening.
- Uptime and performance monitoring alerts when the site is down and periodic speed reviews.
- Content updates small text, image and page changes within an agreed monthly allowance.
- Support and reports a clear way to request help and a regular summary of work done.
Benefits
How it can help your business
Lower risk
Up-to-date software and tested backups reduce the chance and impact of problems.
Faster recovery
If something goes wrong, there is a plan and a team ready to act.
Peace of mind
You know who is responsible for keeping the website healthy.
Being straightforward
What we can and cannot promise
No provider can honestly promise 100% uptime or a website that can never be compromised. What we offer is careful, regular maintenance that significantly reduces risk, plus a clear plan for recovering quickly if something goes wrong.
Process
How we work
Health check
We review your hosting, software versions, backups and security.
Stabilise
We fix urgent issues and put backups and monitoring in place.
Maintain
We carry out scheduled updates, checks and agreed content changes.
Report
We share what was done and recommend improvements.
FAQ
Questions about Website Hosting & Maintenance
Can you maintain a website you did not build?
Yes. We start with a health check so we understand the site before taking responsibility for it.
Do I have to move my hosting to you?
No. We can maintain your website on your current hosting, or recommend and manage hosting if that suits you better.
What happens if my site is hacked?
We work to contain the issue, clean or restore the site from a backup, and close the gap that was used. Response times are set out in the maintenance plan you choose.